Delivery and Shipping

For larger items we usually use our own vehicles and personnel. For smaller items up to about 50KG, we almost always use UPS as we have found them the quickest and most reliable. When an order is despatched you will receive an email or anSMS message detailing shipping information. So please supply us with your contact info when completing your order.

Weekend delivery is available but is charged for. Please put your special requests into the comment box of the shopping cart at checkout.

We are currently offering free delivery on all items and orders to the UK mainland. Orders to Ireland will incur a £20 shipping fee to cover additional charges in admin, duties and staff.

Usually within 3-4 working days, however please leave up to 5 working days. If needed urgently, please leave a special instruction in the comment box of the cart.

Orders usually arrive within 3-4 working days unless specified when you place your order. But please allow 5 working days because of the impact of COVID19. If it still hasn't arrived by then, please send us an email at info@wkgsports.com and we'll get back to you. For data protection, please also include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.

Once you have placed an order with us, we’ll send you a confirmation email with the order details. Then at point of despatch you will get another notification with a tracking number.

Yes but we will need suitable ID and proof of purchase to abide by electronic payment producer guidelines. You will also need to arrange this with us in advance of collection.

If your goods are delivered damaged or are not functioning as the manufacturer intended, please contact us immediately at info@wkgsports.com

We normally only supply the UK and Republic of Ireland, but please contact us if you wish to ship internationally.

Operations

We don’t have a physical store, but for bulk orders we can arrange for you to visit a showcase or view samples of the items.

Our sales team will be available from 8am-7:30pm on weekdays. We are also available on the weekends 9am-5pm but at slower response times. Please contact info@wkgsports.com or use the chat icon in the bottom right.

Refunds/Money Back Guarantee

Unless your product is damaged or faulty, we do not offer free returns. The cost of return shipping would be borne by the customer.

Certainly, we offer an industry leading 30 day money back guarantee on all unused products purchased via our website.

Simply contact us via info@wkgsports.com and we can get the process going on returning unwanted products. 

We offer full refunds on all unused products purchased within the last 30 days, this includes product exchanges.

Payments and Promotions

We accept all major credit, debit cards, and BACS payment along withPaypal. For customer ease, we are also able to accept payments through GooglePay, Apple Pay and Amazon Pay.

Please contact us at info@wkgsports.com and will help solve the issue as quickly as possible.

With all payment issues, please contact us via Info@wkgsports.com and we will help you resolve the issue.

Certainly, if you could send us an email with a list of items and quantities you are after to: info@wkgsports.com we will provide a competitive quote and shipping fee.

From time to time we will offer exclusive discounts as rewards to our customers. You can keep up-to date with promotions by signing up to our newsletters in page footer or following us on social media.

For all updates and information on new products, product promotions and company updates please sign up to the newsletter in the footer section below or follow us on our social medias.

Please contact us at info@wkgsports.com, we will be able to provide you with up-to date stock levels.

Customer support

Live chat

Send us an email

info@wkgsports.com